8. Account, security, and integrations
Security and data residency, browser support, third-party integrations, billing, subscription tiers, and API access.
By Harrison1 author11 articles
ReFresh security overviewReFresh is built for psychosocial safety data, which is sensitive by definition. Security spans hosting, encryption, access control, authentication, monitoring, and certifications. SOC 2 Type I...
Where your data is hosted (data residency)All ReFresh customer data is hosted in Australia, in the AWS ap-southeast-2 (Sydney) region. No customer data leaves Australian jurisdiction.
Browser and device compatibilityReFresh runs in the browser. Use any modern browser (Chrome, Firefox, Safari, Edge) on desktop, laptop, or tablet. There is no native mobile app and no offline mode today; both…
Connecting Slack and Microsoft TeamsConnect Slack and Microsoft Teams to receive ReFresh notifications, alerts, and incident-reporting prompts directly in your messaging tool. Both connect via OAuth from the Integrations page.
Connecting CRM and project management toolsIntegrate ReFresh with your CRM and project management tools (Salesforce, HubSpot, Asana, Monday.com, etc.) to sync compliance tasks, evidence, and risk data across your tools.
Connecting Notion and Fireflies.aiConnect ReFresh to Notion to sync evidence and policies. Connect to Fireflies.ai to automatically import meeting transcripts as evidence records.
Working with your existing WHS systemIntegrate ReFresh with your existing WHS (workplace health and safety) system (e.g. SafetyIQ, Riskware, Safeplan) to sync incident reports, hazard registers, and audit findings.
Importing and exporting dataImport policies, evidence, and tasks from external sources via CSV. Export your ReFresh data as CSV, PDF, or Excel for backup, analysis, or integration with other tools.
Subscription tiers and what is includedReFresh offers three subscription tiers: Essential, Professional, and Automate. Each tier includes different features and integrations. Compare features and choose the tier that fits your compliance needs.
API access (Automate)The Automate tier includes full API access for read and write operations. Use the ReFresh API to build custom integrations, automate workflows, and sync data between ReFresh and external systems.
Managing notificationsConfigure email and SMS notifications for compliance events: task due dates, policy review cycles, worker acknowledgement reminders, and audit alerts. Choose which events trigger notifications and who receives them.