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Connecting CRM and project management tools

Integrate ReFresh with your CRM and project management tools (Salesforce, HubSpot, Asana, Monday.com, etc.) to sync compliance tasks, evidence, and risk data across your tools.

Written by Harrison Kennedy

Connect Salesforce, HubSpot, ClickUp, Monday.com, Trello, or Atlassian Jira to keep customer data and project tasks in sync between your existing systems and ReFresh.

  • CRM: Salesforce, HubSpot

  • Project Management: ClickUp, Monday.com, Trello, Atlassian Jira

  • All connect via OAuth from the Integrations page

  • Use cases: data sync (CRM), task sync and issue tracking (project management)


CRM integrations

Integration

What it enables

Salesforce

Customer and contact data sync; link compliance work to CRM records

HubSpot

Contact data sync; link compliance work to HubSpot records

CRM integrations help organisations whose compliance work touches customer relationships (for example, regulated industries where compliance posture is reported back to clients).


Project management integrations

Integration

What it enables

ClickUp

Task sync between ReFresh tasks and ClickUp tasks

Monday.com

Task sync

Trello

Task sync

Atlassian Jira

Task sync, issue tracking

Use these when your team uses an existing project management tool and you want compliance tasks (control reviews, evidence updates, investigation actions) to appear there too.


Connecting any of these tools

The connection flow is the same for all six:

  1. Open the Integrations page.

  2. Find the tool in the CRM or Project Management category (or use the search bar in the top right).

  3. Click Connect on the tool's card.

  4. Authenticate via OAuth with that tool.

  5. Configure scope:

    • Which records or tasks to sync

    • Direction (one-way or two-way)

    • Field mapping

  6. Save the connection.

Once connected, the integration runs continuously: changes flow according to the configured scope.


Disconnecting

From the Integrations page, click the connected card and choose Disconnect. The integration stops syncing immediately. Existing synced data remains in both systems.


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  • Managing tasks (4.13)

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