At a glance:
Supported browsers: Chrome, Firefox, Safari, Edge (latest versions).
Browser-based access only, no native mobile app.
No offline mode; an internet connection is required.
Workers receive surveys and policy sign-offs via email links.
Supported browsers
ReFresh works in any modern browser. The primary tested browsers are:
Google Chrome (latest versions)
Mozilla Firefox (latest versions)
Apple Safari (latest versions, on macOS and iOS)
Microsoft Edge (latest versions)
If you use a less common browser, ReFresh will likely still work, but any issues may be harder for support to reproduce.
Tablet and mobile browsers
ReFresh is responsive and works on tablet and mobile browsers (Safari on iOS, Chrome on Android). The interface adapts to smaller screens but is optimised for desktop or laptop.
For workers, the most common access pattern is:
Receive a survey or policy email.
Open the link on whatever device they're using.
Complete the action in the browser.
No native mobile app
There's no native mobile app today. Workers and admins access ReFresh through the browser.
No offline mode
ReFresh needs an internet connection. There's no offline mode for surveys, incident reporting, or any other action. For field workers in low-connectivity environments, schedule survey windows for when access is available.