ReFresh runs in the browser. Use any modern browser (Chrome, Firefox, Safari, Edge) on desktop, laptop, or tablet. There is no native mobile app and no offline mode today; both are on the roadmap.
Supported browsers: Chrome, Firefox, Safari, Edge (latest versions)
Browser-based access only (no native mobile app)
No offline mode
Workers receive surveys and policy sign-offs via email links
Native mobile app and offline mode (Roadmap)
Supported browsers
ReFresh works in any modern browser. The four primary tested browsers are:
Google Chrome (latest two versions)
Mozilla Firefox (latest two versions)
Apple Safari (latest two versions, on macOS and iOS)
Microsoft Edge (latest two versions)
If you use a less common browser, ReFresh will likely still work, but specific issues may not be reproducible by support.
Tablet and mobile browsers
ReFresh is responsive and works on tablet and mobile browsers (Safari on iOS, Chrome on Android). The interface adapts to smaller screens but is optimised for desktop or laptop.
For workers, the most common access pattern is:
Receive a survey or policy email
Open the link on whatever device they are using (typically desktop or laptop, sometimes phone)
Complete the action in the browser
No native mobile app
There is no native mobile app today. Workers and admins access ReFresh through the browser. If you require a mobile app for field work, this is on the roadmap.
No offline mode
ReFresh requires internet connectivity. There is no offline mode for surveys, incident reporting, or any other action. For field workers in low-connectivity environments, schedule survey windows when access is available.
Offline mode is on the roadmap.
Kiosk mode
A dedicated kiosk mode for shared terminals (frontline workers without individual logins) is on the roadmap.
Related articles
ReFresh security overview (8.1)
Logging in and navigating ReFresh (1.2)
Logging into My ReFresh (7.2)