My ReFresh (Worker Portal)
The worker experience: how your people sign in to My ReFresh, complete surveys, report incidents (including anonymously), acknowledge policies, and manage their own account.
By Taylor1 author7 articles
- What is My ReFreshMy ReFresh is the employee portal: a streamlined, privacy-focused space where you report incidents, complete surveys, and acknowledge policies. It is separate from the admin compliance workspace, and it only…
- Managing your account and securityMy ReFresh has two settings pages for your own account: Account, where you update your profile, and Security, where you set your password and turn on two-factor authentication.
- Logging into My ReFreshYou sign in to My ReFresh at app.refresh.tech using the same login as the admin app. Once you sign in, My ReFresh opens by default. If you do not have…
- Reporting an incident (worker view)You report an incident from Report Incident in My ReFresh. The wizard has four steps (What Happened, Details, When and Where, and Review) with a Report anonymously toggle at the…
- Anonymous reporting and what happens nextSwitch the Report anonymously toggle at the top of the incident wizard to submit a report without revealing your identity. Anonymous reports go through the same triage and investigation flow,…
- Completing a surveyWhen your organisation runs a survey, you receive an email with a unique link. Click the link to open the survey in your browser, complete it, and submit. Your individual…
- Viewing and acknowledging policiesPolicies and other documents that need your sign-off appear under Pending Sign-offs on your My ReFresh home page and on the Documentation page. Click into a policy to read it,…