Login URL: app.refresh.tech
Sign-in methods: Continue with Google, Continue with Microsoft, or email and password
Surveys and policy sign-offs are sent to your work inbox; clicking the link takes you straight to the right page in My ReFresh
Without admin permissions, you only ever see My ReFresh
Signing in
Go to app.refresh.tech.
Choose how you want to sign in: Continue with Google, Continue with Microsoft, or email and password.
Complete the verification step if prompted.
Click Sign in.
Single sign-on: If your organisation uses single sign-on through a different provider (for example, Okta), entering your work email may redirect you to that provider to sign in.
Survey and policy email links
Surveys and policy sign-off requests arrive in your work inbox. Click the link in the email to:
Complete a survey: for some survey types no sign-in is needed, because the link is unique to you
Acknowledge or sign a policy: sign-in is required so the sign-off can be recorded against your account
If a link does not work, sign in to app.refresh.tech directly and find the item under Pending Sign-offs on your home page, or under Surveys in the sidebar.
What you see after signing in
The home page opens by default. At the top you will find:
A welcome message
Pending Sign-offs: documents and policies waiting for your acknowledgement or signature
Quick Actions: tiles for View Documentation, View Surveys, Report an Incident, and View My Incidents
The sidebar groups your tools under Incidents, Surveys, and Documentation.
If you cannot sign in
Check that the email address you entered matches your work email.
If your organisation uses SSO, try the Continue with Google or Continue with Microsoft button instead.
If the verification step does not complete, refresh the page and try again.
If problems persist, contact your administrator.