Pending sign-offs are visible on the My ReFresh home page
Sidebar → Documentation lists every policy and document assigned to you
The sign-off type varies by policy: Signature, Acknowledge, Check, or View
Sign-off is recorded against your account and the specific version of the policy
When a policy is updated, you are asked to sign off the new version
Where to find policies
Two places in My ReFresh show policies you need to sign off:
Home page → Pending Sign-offs: a quick-access list of items that need your attention now. Each row shows the policy title and the type of action required
Sidebar → Documentation: the full list of policies and documents assigned to you, including those you have already signed off
The Pending Sign-offs panel on Home shows a count next to the heading (for example, "Pending Sign-offs (4)").
Sign-off types
Each policy is configured by your organisation to require one of four sign-off types. The button label tells you which is required before you open the policy.
Signature: a typed signature with your name. Used for policies that need a formal record, such as a workplace behaviour policy
Acknowledge: a confirmed "I have read this"; you click a button to confirm you have read the policy
Check: a simple checkbox acknowledgement
View: passive; a sign-off record is created automatically when you open the document
Reading and signing off
Click the policy from Pending Sign-offs (or open Documentation and pick the policy).
Read the policy in full.
Complete the sign-off at the bottom of the page: for a Signature, enter your name in the signature field and confirm.
The policy moves out of your Pending Sign-offs.
Your sign-off is recorded against the specific version of the policy you signed.
What happens when a policy is updated
When your organisation publishes a new version of a policy you have previously signed off:
The new version appears in your Pending Sign-offs
The button shows the same sign-off type as before
Your earlier sign-off is retained for audit purposes but no longer counts as current
You will need to read and sign off the new version.
Why sign-off matters
Signing off a policy is not just paperwork: it is evidence under WHS legislation that workers have been informed of the policies that apply to them. The audit trail behind each sign-off can be used:
During a regulatory inspection
During an internal audit
During an incident investigation, where the policy is relevant
For the organisation's annual compliance review