My ReFresh is the employee portal where workers report incidents, complete surveys, and acknowledge documentation. It is a streamlined, privacy-focused interface separate from the admin compliance view.
Branded as the Employee Portal in the top-left
Sidebar: Home, Incidents (My Incidents, Report Incident), Surveys, Documentation
Workers see only their own data; admins cannot see individual responses
Admins can switch between Admin and My ReFresh using the toggle in the top right
Workers without admin permissions only see My ReFresh
What workers can do in My ReFresh
Action | Where |
Report an incident (identified or anonymous) | Sidebar → Incidents → Report Incident |
View incidents you have reported | Sidebar → Incidents → My Incidents |
Complete surveys assigned to you | Sidebar → Surveys |
Read and acknowledge or sign policies | Sidebar → Documentation |
See pending sign-offs on the home page | Sidebar → Home |
What workers cannot see
My ReFresh is intentionally limited. Workers cannot see:
Other workers' incidents or responses
The risk register
Controls and evidence
Frameworks or compliance progress
Reports, audits, or governance content
Survey results from any survey (only their own responses)
How privacy works
Surveys: confidentiality is at the user level by default. Aggregated group results are only displayed to admins once at least five responses are received, preventing individual identification (see "Anonymous and identified responses", 3.5).
Incidents: workers can submit identified or anonymous reports. For identified reports, the worker's identity is shared with the team reviewing the report; for anonymous reports, only the report content is shared (see "Anonymous reporting and what happens next", 7.4).
Policies: sign-off events are recorded against the worker's account so admins can verify who acknowledged what and when (see "Workers acknowledging policies", 4.12).
Related articles
Logging into My ReFresh (7.2)
Reporting an incident (worker view) (7.3)
Anonymous reporting and what happens next (7.4)
Completing a survey (7.5)
Viewing and acknowledging policies (7.6)