Branded as My ReFresh
Sidebar: Home, My Incidents, Report Incident, Surveys, Documentation
You see only your own data; admins cannot see your individual survey responses
If you also have admin permissions, you can switch between the Admin workspace and My ReFresh using the toggle in the top right
If you do not have admin permissions, you only ever see My ReFresh
What you can do in My ReFresh
Action | Where |
Report an incident (identified or anonymous) | Sidebar → Report Incident |
View incidents you have reported | Sidebar → My Incidents |
Complete surveys assigned to you | Sidebar → Surveys |
Read and acknowledge or sign policies | Sidebar → Documentation |
See pending sign-offs at a glance | Sidebar → Home |
Update your profile, password, and two-factor authentication | Account settings (see "Managing your account and security") |
What you cannot see
My ReFresh is intentionally limited. You cannot see:
Other workers' incidents or responses
The risk register
Controls and evidence
Frameworks or compliance progress
Reports, audits, or governance content
Survey results from any survey (only your own responses)
How your privacy is protected
Surveys: your individual responses are confidential. Admins only ever see aggregated group results, and only once at least five responses have been received from a group. This five-response floor prevents anyone from identifying individual answers in a small team. See Completing a survey.
Incidents: you can submit an identified or an anonymous report. For identified reports, your identity is shared with the team reviewing the report; for anonymous reports, only the report content is shared. See Anonymous reporting and what happens next.
Policies: sign-off events are recorded against your account so your organisation can verify who acknowledged what, and when. See Viewing and acknowledging policies.