Risk Intelligence
Measure psychosocial risk across your workforce: run surveys, read the results, assess risks, and build your risk register.
By Taylor1 author12 articles
Surveys
Run psychosocial surveys, from choosing or building a template to distributing them, protecting anonymity, and reading the results.
- Surveys overviewSurveys are how ReFresh measures psychosocial risk directly from your workforce. They sit inside Risk Intelligence and feed everything downstream: your risk register, your controls, and your governance reporting.
- Choosing a survey templateEvery survey in ReFresh starts from a template. Use a Platform template that ReFresh provides, validated and aligned to psychosocial work factors, or build a Custom template that reflects your…
- Building a custom surveyWhen a Platform template does not fit, build your own. A custom template lets you set the template's details, then choose questions from ReFresh's pre-built question library. Once published, it…
- Distributing a surveySending a survey takes two steps: add your recipients, then send the invitation email. Each recipient gets a unique single-use link and completes the survey in their browser, with no…
- Anonymous and identified responsesReFresh keeps survey answers confidential. Individual scores are never shown to admins, and a group's aggregated results stay hidden until at least five people have completed the survey, so workers…
- Reading survey resultsOnce a survey clears the five-response floor, its Dashboard tab shows your read on psychosocial risk: a headline score, a risk profile by work factor, the protective factors that buffer…
- Getting more survey responsesA psychosocial survey is only as good as its response rate. Because results stay hidden until a group clears the five-response floor, low participation can leave small teams invisible. These…
Risk assessments and register
Assess psychosocial risks and build your risk register, including adopting scenarios and understanding how ratings are calculated.
- Conducting a risk assessmentA risk assessment in ReFresh follows the Code of Practice cycle: identify, assess, control, review. You rate a hazard's risk before controls (inherent) and after controls (residual), then move it…
- Using the risk registerThe Risk Register is the centralised list of every psychosocial risk in your organisation. Each entry shows the risk, where it came from, its inherent and residual ratings, and its…
- Adopting risks from the scenario libraryThe scenario library is ReFresh's set of pre-built psychosocial risk scenarios, mapped to your active frameworks. Adopt one and it lands in your risk register already populated with indicators and…
- Understanding psychosocial hazard categoriesPsychosocial hazards are aspects of work that can harm mental health: how work is designed, organised, and managed, and the social conditions people work in. ReFresh scores both the harm…
- How risk ratings are calculatedWhen you assess a risk in ReFresh, the rating is not a number you type in; it is worked out from the exposure and severity you choose. Each assessment plots…