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Reading survey results

The survey detail page shows your psychosocial risk score, risk profile by hazard category, protective factors, and estimated exposure. Use it to understand which hazards need attention and how...

Written by Harrison Kennedy

The survey detail page shows your psychosocial risk score, risk profile by hazard category, protective factors, and estimated exposure. Use it to understand which hazards need attention and how strong the buffers against harm are.

  • Open a sent survey from the Surveys list

  • The Dashboard tab is the primary results view

  • Risk Profile ranks the 17 hazard categories by severity

  • Protective Factors shows the 11 factors that buffer against harm

  • The score combines the two into a single Psychosocial Risk Score (out of 10)


The dashboard

Click into a sent survey from the Surveys list. The Dashboard tab is the default and surfaces:

  • Completion progress: completed, in progress, not started counts

  • Question count: total questions in the survey

  • The Psychosocial Risk Score out of 10

  • Risk Profile with each hazard ranked by severity, change vs last survey, and acceptable threshold

  • Protective Factors with each factor ranked from weakest to strongest

  • Estimated Exposure: the annual cost of psychosocial harm across all hazards

  • Trend vs the previous survey (improving, stable, worsening)


Risk Profile

The Risk Profile lists each hazard ranked by severity. Items at the top need the most action.

For each hazard:

  • The bar shows the current score

  • Coloured bands indicate Critical, High, Moderate, Low, and Acceptable thresholds

  • A delta arrow shows the change since the previous survey (for example, "+0.6" or "-0.5")

Click Show all 17 hazards to expand the full list.


Protective Factors

Protective Factors are the 11 buffers measured alongside the hazards. The list ranks factors weakest to strongest, so the items at the top are the protections most in need of investment.

Each factor shows its current score, change since last survey, and an Acceptable threshold marker.


Risk and Protection scores

Two summary scores anchor the dashboard:

  • Risk score (out of 10): a weighted aggregate of the 17 hazard scores

  • Protection score (out of 10): a weighted aggregate of the 11 protective factor scores

The bar at the top of the dashboard combines them visually so you can see the balance at a glance.


Estimated exposure and trend

The Estimated Exposure figure is an annualised dollar estimate of the psychosocial harm costs across all hazards in your organisation. It is intended as a directional figure for governance reporting, not a precise actuarial number.

The Trend indicator compares the current score to the previous survey (Improving / Stable / Worsening) and shows the average risk delta.


Risks & Controls, Actions, and Questions tabs

Beyond the Dashboard, the survey detail page has three more tabs:

  • Risks & Controls: which risks and controls are linked to this survey

  • Actions: action items raised from this survey, with status and assignee

  • Questions: the question set used in this survey, with response distributions


Segmentation

Results can be filtered by group, department, business unit, location, or custom segment. Below the five-response minimum, segments are hidden to protect individual identification.


Related articles

  • Anonymous and identified responses (3.5)

  • Distributing a survey (3.4)

  • Conducting a risk assessment (3.7)

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