A survey asks your people a validated set of questions, scores the responses against psychosocial work factors, and turns the results into a picture of where harm is concentrating and where your protections are weakest.
What surveys do
Detect hazards. Responses are scored to show which psychosocial factors are present in your organisation, how severe they are, and where they concentrate by team and location.
Protect confidentiality. Results are only ever shown to admins in aggregate, and a group's results stay hidden until at least five people have completed the survey. See Anonymous and identified responses.
Drive action. Findings link through to risks, controls, and tasks, so a survey result becomes work you can track, not just a report.
Survey type
Every ReFresh survey today is a Psychosocial survey: a validated assessment of the psychosocial hazards present in your workplace. Surveys are the mechanism ReFresh uses to identify those hazards directly from your workforce, so a single, standardised type keeps results comparable across surveys and against framework expectations.
The survey lifecycle
Choose a template. Start from a ReFresh Platform template (regulator-aligned, ready to send) or build your own Custom template. See Choosing a survey template and Building a custom survey.
Create the survey from a template, give it a name, and it opens in draft.
Add recipients and send. Invite individuals or whole groups; each person gets a unique single-use link and completes the survey in their browser (no ReFresh login needed). See Distributing a survey.
Collect responses. Track participation as Completed / In Progress / Not Started while responses come in.
Read the results. Once the survey clears the five-response floor, the analytics tabs open up. See Reading survey results.
The survey detail page
Open any survey from the Surveys list to see four tabs:
Dashboard: the primary results view: your headline scores, work-factor risk profile, protective factors, and estimated exposure.
Risks and Controls: the risks and controls linked to this survey.
Actions: action items raised from the survey's findings, with status and assignee.
Questions: the question set used, with response distributions.
A header shows the survey's status (Active or Closed), overall participation, and an Export option.
Monthly survey limit: Some plans cap how many surveys can gather responses in a month. On those plans, the Surveys page shows an "N of M surveys used this month" counter, where the count is surveys that have received responses this month (not simply surveys created). Once you reach the limit, creating a new survey is blocked until the next month, so check your subscription or contact support. Plans with no limit show no counter.