7. My ReFresh (worker portal)
How workers report incidents, complete surveys, and acknowledge documentation through the employee portal.
By Harrison1 author6 articles
What is My ReFreshMy ReFresh is the employee portal where workers report incidents, complete surveys, and acknowledge documentation. It is a streamlined, privacy-focused interface separate from the admin compliance...
Logging into My ReFreshWorkers sign in to My ReFresh at **app.refresh.tech** using the same login as the admin app. Once signed in, the Employee Portal opens by default. Workers do not see the…
Reporting an incident (worker view)Workers report incidents via Incidents → **Report Incident** in My ReFresh. The wizard has four steps: What Happened, Details, When & Where, Review.
Anonymous reporting and what happens nextSwitch the **Anonymous** toggle at the top of the incident wizard to submit an incident without revealing your identity. Anonymous reports go through the same investigation flow as identified...
Completing a surveyWhen your organisation runs a survey, you receive an email with a unique link. Click the link to open the survey in your browser; complete it and submit. Your individual…
Viewing and acknowledging policiesPolicies and other documents requiring your sign-off appear under Pending Sign-offs on your My ReFresh home page and on the Documentation page. Click into a policy to read it, then…