4. Safety Orchestration
Manage controls, evidence, incidents, investigations, worker consultation, policies, documents, and tasks.
By Harrison1 author13 articles
Safety Orchestration overviewSafety Orchestration is the cluster of ReFresh modules that turn identified risks into trackable, defensible action: controls, evidence, incidents, investigations, consultation, tasks, and the policy and document library.
Workers acknowledging policiesPolicies that require worker sign-off appear in the My ReFresh portal as **Pending Acknowledgement**. Workers see a summary of the policy and can acknowledge it with a single click.
Managing tasksTasks are the action items that thread across every module in ReFresh: incidents, investigations, risk assessments, controls, policies, documents, and general items. Open Tasks at the top of the...
Policy version control and renewal trackingEach policy and document carries a renewal cadence and a full version history. When a new version is uploaded and approved, prior versions are retained, and any controls that reference…
Managing the policy and document libraryThe library at sidebar Compliance Evidence holds your managed documents and policies. ReFresh ships with 171 pre-built templates and 33 pre-built policy requirements.
Recording worker consultationConsultation is a legal obligation under WHS legislation. ReFresh provides a structured Consultations module to record who was consulted, on what, with what input, and what was decided.
Using the Hierarchy of Controls assessmentThe Hierarchy of Controls assessment is an interactive picker on the incident page that records where your control measures sit on the hierarchy: Elimination, Substitution, Engineering, Administrative, Personal, or None.
Investigating an incidentInvestigations are the structured workflow that runs after an incident is substantiated. Each investigation has its own code, an investigator (internal or external), a workflow with statements...
Reporting an incident (admin view)Incidents capture events that have happened, including worker reports submitted through My ReFresh and admin-logged incidents.
Conducting a control effectiveness reviewReviews capture formal sign-off on controls, policies, and documents. Each review is requested, assigned to a reviewer, and either approved or sent back for changes.
Uploading evidence to a controlEvidence is the proof a control is in place, uploaded to the control's Evidence tab. Each evidence item has an effective date, expiration date, and renewal cadence inherited from the…
Assigning control owners and managing renewalsEach control has an owner, a renewal frequency, and a status that reflects whether evidence is current. Open a control from the Controls page to set or update these fields.
The control libraryReFresh ships with 173 pre-built psychosocial controls across five categories (governance, job design, policies, training, environment). Open the library at admin sidebar Compliance Controls.