3. Risk Intelligence
Identify and assess psychosocial hazards using surveys, the risk register, the scenario library, and the Hierarchy Dashboard.
By Harrison1 author9 articles
Risk Intelligence overviewRisk Intelligence is the cluster of ReFresh modules that help you understand the psychosocial hazards in your organisation: surveys (in the Detection sidebar group) and the risk register, hierarchy...
Choosing a survey templateReFresh ships with platform templates aligned to the 17 psychosocial hazard categories. Pick a platform template if you want a regulator-aligned survey out of the box, or build your own…
Building a custom surveyBuild a custom survey template at Surveys View Templates + Create Template. Give the template a name, type, and tags, then add questions from the question library.
Distributing a surveyA survey is sent in two steps: add recipients to the survey, then send the invitation email. Each recipient receives a unique single-use access link.
Anonymous and identified responsesReFresh handles psychosocial survey responses with confidentiality at the user level by default. Group results are only visible to admins once at least five responses are received, preventing...
Reading survey resultsThe survey detail page shows your psychosocial risk score, risk profile by hazard category, protective factors, and estimated exposure. Use it to understand which hazards need attention and how...
Conducting a risk assessmentA risk assessment in ReFresh follows the Code of Practice four-step process: identify, assess, control, review. Assessments move through a defined lifecycle and combine inherent and residual risk...
Using the risk registerThe Risk Register at admin sidebar Risk Assessment Risk Register is the centralised list of every psychosocial risk in your organisation.
Adopting risks from the scenario libraryThe Scenario Library, opened via Explore Library on the Risk Register, holds 76 pre-built risk scenarios across 23 incident types.