Orientation for new ReFresh users: what the platform does, how to log in, navigate the admin and worker views, and complete your first-week setup.
Configure your organisation in ReFresh: tenant settings, groups, employees, the org chart, HRIS integrations, single sign-on, multi-factor authentication, and multi-site or multi-entity structure.
Identify and assess psychosocial hazards using surveys, the risk register, the scenario library, and the Hierarchy Dashboard.
Manage controls, evidence, incidents, investigations, worker consultation, policies, documents, and tasks.
Activate frameworks, work across multiple frameworks at once, configure scope per group, respond to regulatory updates, and use automated regulatory scanning.
Generate reports, read dashboards, run audits, capture compliance snapshots, compile inspection packs, and use the audit trail.
How workers report incidents, complete surveys, and acknowledge documentation through the employee portal.
Security and data residency, browser support, third-party integrations, billing, subscription tiers, and API access.
Resolve common issues with login, surveys, evidence uploads, reports, and HRIS sync. Learn how to contact ReFresh support and report security concerns.