1. Getting started
Orientation for new ReFresh users: what the platform does, how to log in, navigate the admin and worker views, and complete your first-week setup.
By Harrison1 author5 articles
Welcome to ReFresh: what the platform doesReFresh is a psychosocial safety platform for Australian organisations that runs the full WHS psychosocial compliance lifecycle, from hazard identification through to governance reporting.
Logging in and navigating ReFreshSign in at app.refresh.tech using Google, Microsoft, or your email and password, then use the Admin / My ReFresh toggle to switch between admin and worker views.
User roles and permissions overviewReFresh assigns each user a role (Organization Admin, Compliance Manager, or Member) that controls what they can see and do, with group membership layering further access on top.
Recommended first-week setup sequenceAfter your onboarding sessions with the ReFresh team, work through the five-step Safety Program on your Home page (Foundation, Know Your Risks, Act on Your Findings, Complete the Requirements, Go...
Glossary of ReFresh termsQuick definitions of the terms you will encounter across ReFresh, with links to the articles that cover each in depth.