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Audit management

Audit management tools track and schedule internal audits within ReFresh. Define audit scopes, assign auditors, generate audit reports, and track remediation of audit findings.

Written by Harrison Kennedy

Audit management covers the planning, execution, finding-recording, and remediation tracking for internal compliance audits, external regulatory audits, management reviews, and certification audits (ISO 45003, ISO 45001).

(Confirm internally: the exact UI location for audit management has not been validated. The capability pack describes the feature; the in-product surface is pending confirmation.)

  • Supports internal and external audits

  • Each audit has planning, execution, findings, and remediation phases

  • Findings link to the relevant controls so corrective actions feed back into the compliance system

  • Audit types include internal compliance, external regulatory, management reviews, ISO 45003, ISO 45001

  • Findings drive review cadence on the affected controls


Audit types

Type

Use it for

Internal compliance audit

Self-audit of your own compliance posture

External regulatory audit

Audit conducted by a regulator (for example, SafeWork)

Management review

Periodic management-led review of the compliance programme

Certification audit

Audits against ISO 45003 (psychosocial) or ISO 45001 (occupational health and safety) for certification


The audit lifecycle

Each audit moves through:

  1. Planning: scope, dates, auditor, in-scope controls and frameworks

  2. Execution: walkthroughs, evidence review, interviews, observation

  3. Findings: each finding is recorded with severity, affected controls, and required corrective actions

  4. Remediation: corrective actions are assigned as tasks; status tracked until each finding is closed

Findings link directly to the relevant controls so that the resulting reviews and tasks are visible from each control's detail page.


How findings drive the system

When an audit finding is logged against a control:

  • A review is automatically requested on the control (visible on the Reviews page)

  • The control's effectiveness rating may be flagged for re-evaluation

  • Tasks are created for the control owner and any other responsible party

  • The Recent Reviews tab on the Reviews page surfaces audit-triggered work

This linkage means audit findings do not sit in a parallel system; they integrate into the same compliance flow as everything else.


Related articles

  • Conducting a control effectiveness review (4.5)

  • Compliance snapshots (6.8)

  • The Quarterly Board Report (6.6)

  • Compiling an evidence pack for a regulator inspection (6.10)

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