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Risk heatmaps and trend analysis

Risk visibility in ReFresh is concentrated in three views: the Risk Profile on each survey dashboard, the Hierarchy Dashboard (sidebar Risk Assessment), and the Trend indicator on each survey.

Written by Harrison Kennedy

Risk visibility in ReFresh is concentrated in three views: the Risk Profile on each survey dashboard, the Hierarchy Dashboard (sidebar → Risk Assessment), and the Trend indicator on each survey.

  • Risk Profile: per-survey ranking of the 17 hazard categories by severity

  • Hierarchy Dashboard: organisation-wide view of control coverage across the hierarchy of controls

  • Trend: improving, stable, or worsening compared to the previous survey

  • Survey response tracking shows participation rates and completion status

  • Drill from each visualisation into the underlying risks, controls, or surveys


The Risk Profile (per survey)

On any sent survey's Dashboard tab, the Risk Profile ranks every hazard category by severity. Each row shows:

  • The hazard name (Fatigue, Job Demands, Job Insecurity, Poor Change Management, etc.)

  • A horizontal bar showing the score

  • Coloured bands: Critical, High, Moderate, Low, Acceptable

  • A delta arrow showing the change since the previous survey

Items at the top need the most action. Click Show all 17 hazards to expand the full list.

For more on reading survey results, see "Reading survey results" (3.6).


Protective Factors

Alongside the Risk Profile, the Protective Factors panel ranks the 11 factors that buffer against psychosocial harm. The list runs weakest to strongest, so the items at the top are the protections most in need of investment.

Both panels together give you the offence (where harm is concentrating) and the defence (where protection is weakest).


The Hierarchy Dashboard

The Hierarchy Dashboard (admin sidebar → Risk Assessment → Hierarchy Dashboard) shows organisation-wide control coverage across the hierarchy of controls:

  • Target Achieved percentage (with a circular progress indicator)

  • Counts of Hazard Categories, Total Assessments, Open Tasks, Incomplete Linked Controls

  • Achieved Hierarchy Distribution: percentage of assessments where each level has been reached (Personal, Administrative, Engineering, Substitution, Elimination, None)

  • A list of hazard categories with Assessments, Open Tasks, and Target (Met / Needs Attention)

For more on the hierarchy of controls, see "Using the Hierarchy of Controls assessment" (4.8).


Trend analysis

Each survey's dashboard shows a Trend indicator comparing the current results to the previous survey:

  • Improving: average risk score has decreased

  • Stable: change is within the noise threshold

  • Worsening: average risk score has increased

The indicator includes an average risk delta (for example, "-0.3 avg risk").

For more on trends and survey methodology, see "Reading survey results" (3.6).


Survey response tracking

The survey dashboard shows participation as Completed / In Progress / Not Started counts and as a percentage. Use this to push response rate ahead of analysis: aggregated results below the five-response group threshold do not display.


Related articles

  • Reading survey results (3.6)

  • Using the risk register (3.8)

  • Using the Hierarchy of Controls assessment (4.8)

  • The Quarterly Board Report (6.6)

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