Billing is changing soon: ReFresh's billing model is moving toward more modular billing methods, so the specifics below are subject to change. This article is kept intentionally light; check the Billing page for what applies to your organisation.
ReFresh has one plan with flat per-seat pricing, no named tiers
Everything is included; there are no feature tiers to choose between
Your seat count sets how many people can use ReFresh
View your subscription and seats at Settings → Billing
Subscribe self-serve in-app, or contact Sales for organisations of 500+ employees
What's included
There is a single ReFresh plan, and everything is included; there are no feature tiers to choose between. The Billing page lists what's covered, including psychosocial hazard management, risk assessment tools, incident reporting, compliance framework tracking, document and policy management, and audit trails.
Viewing your subscription and seats
Open Settings → Billing. From here you can subscribe, adjust your seat count, and see your current usage. Because billing is moving toward a more modular model, the exact details shown may change over time; the Billing page is the source of truth for your organisation.
Subscribing, seats, and cancelling
Subscribe self-serve from the Billing page with per-seat pricing
Adjust your seat count at any time
Cancel by contacting support
Organisations with 500+ employees should contact Sales for custom pricing
Pricing isn't published in the Help Center because ReFresh's billing model is changing. Check the Billing page for current pricing that applies to you.