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Using the audit trail (activity log)

ReFresh time-stamps the changes you make across the platform. The audit trail appears as an Activity Log on each entity, so you can see exactly what changed, who changed it, and when.

Written by Taylor Laing
  • Every recorded change is time-stamped

  • The audit trail lives on each entity's Activity Log tab; it's per-entity, not a single global page

  • The log is read-only; it reflects history and can't be edited

  • Documents and policies additionally carry full version history

  • System logs are retained for at least 12 months

Where the audit trail lives

The audit trail is the Activity Log tab on each entity. There is no organisation-wide audit page; each entity carries its own trail:

  • An incident's Activity Log shows every change to that incident

  • A control's Activity Log shows every change to that control

  • A risk assessment's Activity Log shows every assessment update

  • A task's Activity Log shows status and assignment changes

  • A document's Activity Log shows version changes, sign-offs, and approvals

Each entity is its own source of truth for its history. To review the trail for something, open the record and switch to its Activity Log tab.

What is recorded

For each change, the trail records:

  • What changed: the specific field, status, or value

  • Who changed it: the user, or System for automated changes

  • When: the timestamp

  • From and To: the previous and new values, where applicable

  • Why: the comment or reason, if one was supplied

For approvals (reviews, sign-offs, evidence submissions), the trail also captures the reviewer's decision, comments, and timestamp.

End-to-end traceability

Because each stage of the compliance lifecycle carries its own log, you can follow a thread from one end to the other:

  • Identification → Assessment: a hazard's first appearance through to its rating

  • Assessment → Controls: the controls assigned to mitigate it

  • Controls → Records: the records (documents and policies) added for each control

  • Records → Review: the approval of that record

  • Review → Governance: its inclusion in a board report

For a regulator, this proves continuous management rather than a point-in-time effort, which is exactly what you reference when compiling an evidence pack. See Compiling an evidence pack for a regulator.

Version history

Documents and policies carry full version history in addition to their Activity Log:

  • Every approved version is retained

  • The current version is what counts as evidence

  • Prior versions stay accessible for audit purposes

For a document or policy, the Version History tab shows every version with its submitter, approval date, and content.

Retention

System logs are retained for at least 12 months. Customer data retention follows your contract terms: for most customers, at least the duration of the subscription plus an offboarding window.

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